Privacy Policy
Privacy Policy
Last Updated: June 2026
Introduction
Risk Assessment Products ("we", "us" or "our") is committed to protecting your privacy and handling personal information in a fair, transparent and secure manner.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, purchase products, contact us, subscribe to communications or otherwise interact with our business.
This policy applies to all visitors, customers, suppliers and other individuals whose personal information we process through our website and business activities.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable privacy legislation.
Who We Are
Risk Assessment Products is a supplier of workplace safety, compliance and risk management products and services.
For the purposes of data protection legislation, Risk Assessment Products is the data controller responsible for the personal information collected through this website.
If you have any questions about this Privacy Policy or your personal information, please contact us using the details available on our Contact Us page.
Information We Collect
Information You Provide
We may collect information that you provide directly to us, including:
- Name
- Company name
- Job title
- Billing address
- Delivery address
- Email address
- Telephone number
- Account details
- Order information
- Enquiry details
- Product review submissions
- Marketing preferences
- Any information contained in correspondence with us
Information Collected Automatically
When you use our website, we may automatically collect information including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage information
- Pages viewed
- Time spent on pages
- Products viewed
- Search activity
- Referring websites
- Advertising interaction data
- Cookie and consent preferences
Transaction Information
When purchases are made through our website, we may collect:
- Products purchased
- Order value
- Delivery details
- Transaction references
- Customer account activity
Payment card information is processed securely by authorised payment providers and is not stored by us.
How We Use Personal Information
We use personal information to:
- Process and fulfil orders.
- Deliver products and services.
- Manage customer accounts.
- Respond to enquiries and requests.
- Provide customer support.
- Improve our products and services.
- Operate and secure our website.
- Detect and prevent fraud.
- Analyse website performance.
- Understand customer behaviour and preferences.
- Measure advertising effectiveness.
- Send service-related communications.
- Send marketing communications where permitted.
- Comply with legal and regulatory obligations.
- Develop and promote products and services that may be relevant to businesses and organisations.
Lawful Bases for Processing
We process personal information under one or more of the following lawful bases:
Contract
Where processing is necessary to fulfil an order, provide services or perform obligations arising from a contract.
Legitimate Interests
Where processing is necessary for our legitimate business interests, including:
- Website administration.
- Business management.
- Security monitoring.
- Fraud prevention.
- Customer relationship management.
- Product development.
- Business analytics.
- Marketing and business development.
Consent
Where consent is required, including for certain marketing, advertising and cookie-related activities.
You may withdraw consent at any time.
Legal Obligation
Where processing is necessary to comply with legal, accounting, taxation or regulatory requirements.
Marketing Communications
We may send information relating to products, services, promotions, industry updates and business opportunities where permitted by law.
You may opt out of marketing communications at any time by:
- Using the unsubscribe link included in marketing emails.
- Contacting us directly.
- Updating your communication preferences where available.
Opting out of marketing communications will not affect essential service communications relating to orders or customer accounts.
Advertising, Analytics and Website Improvement
We use analytics, advertising and performance measurement technologies to understand how visitors interact with our website and to improve our services.
These technologies may help us:
- Measure website usage.
- Understand customer journeys.
- Improve website functionality.
- Measure advertising performance.
- Assess the effectiveness of marketing campaigns.
- Deliver more relevant content and advertising.
- Build audience groups for marketing purposes.
- Reduce irrelevant advertising.
Subject to applicable consent requirements, information collected through our website may be used to create audience segments and similar audience groups to help promote our products and services to organisations that may have an interest in workplace safety, compliance and risk management products.
Such activities may involve the use of cookies, tracking technologies, pseudonymised identifiers and aggregated information.
Further information can be found in our Cookie Policy.
Business Intelligence and Lead Identification
We may use business intelligence and website visitor analysis technologies to better understand which organisations engage with our website.
These services may analyse technical information, including IP address data and publicly available business information, to identify organisations that may have visited our website.
The information obtained is generally intended to identify organisations rather than individual visitors.
We use this information for legitimate business purposes including:
- Understanding demand for our products.
- Improving our services.
- Business development activities.
- Customer relationship management.
- Sales and marketing planning.
Sharing Personal Information
We may share personal information where necessary with trusted third parties including:
- Ecommerce platform providers.
- Payment service providers.
- Delivery and logistics providers.
- Website hosting providers.
- IT and security providers.
- Customer communication providers.
- Analytics providers.
- Advertising and marketing service providers.
- Affiliate marketing providers.
- Review and feedback platforms.
- Professional advisers.
- Regulatory bodies and law enforcement agencies where required.
We do not sell personal information to third parties.
International Transfers
Some of our service providers may process information outside the United Kingdom.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are implemented in accordance with applicable data protection laws.
Such safeguards may include:
- Adequacy regulations.
- International Data Transfer Agreements.
- Standard contractual protections.
- Other lawful transfer mechanisms.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.
Retention periods may vary depending upon:
- Legal obligations.
- Tax and accounting requirements.
- Contractual obligations.
- Business requirements.
- Regulatory requirements.
Where information is no longer required, it will be securely deleted, anonymised or otherwise disposed of.
Security
We implement appropriate technical and organisational measures designed to protect personal information against:
- Unauthorised access.
- Unauthorised disclosure.
- Accidental loss.
- Misuse.
- Alteration.
- Destruction.
While we take reasonable steps to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Restrict processing.
- Object to processing.
- Withdraw consent.
- Request transfer of your information where applicable.
- Lodge a complaint with a supervisory authority.
Requests may be submitted using the contact information available on our website.
Complaints
If you have concerns regarding our handling of personal information, we encourage you to contact us first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113
Third-Party Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites and encourage users to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory guidance, business practices, technologies or website functionality.
Any changes will be published on this page and will take effect immediately unless otherwise stated.
We encourage users to review this Privacy Policy periodically.
Contact Us
If you have questions regarding this Privacy Policy or the way we process personal information, please contact us here: via our contact form
This Privacy Policy should be read together with our Cookie Policy, which explains how cookies and similar technologies are used on our website.